The scale of savings forced on Local Authorities cannot be delivered by merely trimming fat from existing processes. It requires fundamental change in many areas, to find new ways to do things.
A slash and burn approach will not work. It is vital to protect the key outcomes public services are there to deliver, otherwise we risk building up problems for the future, or simply moving costs to another area.
At the same time, Local Government has to take on new responsibilities, such as Public Health and the Council Tax Local Scheme, while winding down others, such as Housing Benefit.
Coactiva has many years' experience of working with Local Government in a collaborative an innovative manner to tackle new challenges as they arise, and brings its own style and philosophy for dealing with the current situation:
- focus on outcomes you are trying to achieve, shed unproductive processes and discover new low-cost / no-cost ways to deliver services >>
- target resources efficiently using our advanced data analytics to provide insight into your customers and citizens and avoid wasteful unfocused activity >>
- reduce the reporting burden and achieve administration savings while improving management control >>
We are confident enough in our approach that we also offer transformational change on a payment by results basis - which removes your risk and guarantees savings. But even there we stay true to our philosophy, working in a collaborative manner with your team to ensure savings are sustainable and protecting outcomes at all times.